CONTACT US

Check in time is from 2 PM and check out time is until 10 AM. Early check in and late check out are subject to availability with additional charges

Yes, we can certainly help you to store your luggage free of charge (subject to availability)

Yes, Wi-Fi is available in all the guest rooms and public areas.

Yes, Vie Lounge & Eatery offers a unique dining experience that blends heritage charm with contemporary design and a modern atmosphere.

• Buffet Breakfast: Daily from 7:00 AM to 10:00 AM (Boxed breakfast available upon request)

• Food & Drinks: Available Tuesday to Saturday, from 3:00 PM to 9:00 PM

Please visit www.vie-eatery.com for the latest menu and opening hours

• You can reach the hotel from Auckland Airport via taxi, Uber, airport bus, or shuttle service all at your own cost.

• We can also assist in arranging a private airport transfer, but this must be booked in advance. Please contact us for more details

Unfortunately, pets are not allowed at Auckland City Hotel, with the exception of certified service animals.

Smoking is strictly prohibited in all guest rooms and public areas at Auckland City Hotel. Should a smoking incident occur in the room during your stay, a smoking penalty will be applied.

Yes, we offer accessible standard rooms designed for wheelchair access. Please let us know your specific requirements in advance so we can ensure availability and make the necessary arrangements.

Our car park is subject to availability and operates on a first-come, first-served basis.

• Overnight indoor car parking costs $30 per night per vehicle.

• The EV charging station is available at $40 per night, including charging (subject to availability)

A sofa bed can be arranged in your room for an additional fee of $35 per night.

Please contact us in advance to make arrangements, as sofa beds are not available in all room types and are subject to availability

Yes, our reception is available 24 hours a day, 7 days a week to assist you at any time during your stay.

Yes, we have a mini gym available exclusively for in-house guests. It is open 24 hours daily for your convenience.

Yes, self-service laundry facilities are available on Levels 3, 6, and 9, with a fee of $4 per operation.

For dry cleaning and pressing services, please contact Reception for assistance and more information.

For meeting room and conference enquiries, please contact us at: mkt@jrhnz.com

For corporate events and accommodation arrangements, please reach out to: Ignacio@jrhnz.com

Good news! You can now book tours, attractions and activities directly from our hotel website www.achhobson.co.nz/activities.

We also offer two smart kiosks at reception that you can book tours at your convenience.

We accept cash and all major credit cards

Upon arrival, you will be required to provide a NZD $50.00 bond per day as well as full pre-payment of the room charges

For room reservations, please email res@achhobson.co.nz or visit www.achhobson.co.nz